NEW: Updated 23rd Dec 2020 with details of our new visiting facilities.

We wish to reassure our residents, their families, our staff and suppliers that we will deal with any suspected outbreak in the Home in accordance with published NHS Guidelines and Uk Government Directives.

This covers the potential identification and diagnosis of the virus in someone connected to the Home, as well as the process to be followed thereafter – including isolation of the patient and subsequent care they will receive, as well as the environmental deep clean of the Home.

NEW: We are able to organise visitors to the Nursing Home in the Greenhouse and the Nook, and we are currently building an outside Log Cabin as a Visitor Centre for the Nursing Home, which will make visits by family and friends much easier and more comfortable. We hope the screens for this will have arrived by Christmas.

The general arrangements for visiting remain the same. Rapid tests have arrived for visitors, but these will only be able to be introduced once all of the staff have undertaken the required training; these will be used for residents who are not able to go out to the Log Cabin, and to facilitate End-of-Life Care Visits in the Nursing Home.

We have taken the situation extremely seriously and have closed the Home to most visitors, however, we realise that for the patients this is not the best way forward, but it allowed us time to put certain measures into place and familiarise our staff with the procedures now required to be followed.

We contact all relatives to discuss ongoing visiting with their relative, I am sure you will appreciate we have to restrict the number of visitors as well as the free movement of visitors in the care home, to reduce the risk of any of our residents contracting Covid 19.

Please do not hesitate to contact me if you would like to discuss our measures further or the actions being taken by the Home to reduce the number of people who will ultimately be affected by this virus.

Contact : Elizabeth McConnell